Shipping Policy

We strive to deliver your orders promptly and efficiently. Our dedicated team handles every order with utmost care, ensuring that all items are securely packaged to prevent any damage during transit. For items that are ready to ship, we typically dispatch orders within 1-2 business days after receipt. However, for handmade or custom-crafted items, production may take a bit longer. Depending on the complexity and demand, these items can take anywhere from 1-2 weeks to ship. Should there be any production delays, we’ll notify you via email to keep you updated on any changes to your shipping schedule.

Handling Time:

  • All orders are processed and packaged within 1-2 business days. This timeframe includes preparing your items for shipment.
  • For custom or handmade products, handling times may be extended depending on production schedules, typically ranging from 1-2 weeks. We’ll always keep you informed about any significant delays.

Delivery Time:

  • Once dispatched, estimated delivery times range from 2 to 9 business days, depending on the shipping destination within the U.S.
  • Delivery times may vary for remote areas, but we aim to ensure your order arrives as quickly as possible.
  • Please note that delays during peak seasons (like holidays) or due to external factors (such as inclement weather) may affect delivery times. We’ll keep you informed about any potential delays.

Order Processing:

Upon receiving your order, a confirmation email detailing your purchase will be sent to you. Please check this email carefully and contact us immediately if you notice any discrepancies. All orders are processed within 1-2 business days (excluding weekends and holidays). After processing and shipping your order, you will receive another email with a shipping confirmation, including your tracking number so you can monitor your shipment’s progress.

Standard Shipping:

We offer standard shipping on all orders, typically taking around 5 business days to arrive, depending on your location. This is an estimate and may be affected by external factors such as peak seasons or unexpected delays. Our shipping partners work diligently to ensure timely delivery, but please understand that some factors are beyond our control.

U.S. Shipping Rates:

  • For orders totaling more than $23.96, a shipping fee of 25% of the total order value will be applied.
  • For orders totaling $23.96 or less, a flat shipping fee of $5.99 will apply.
  • We strive to provide competitive shipping rates while ensuring your items arrive safely and securely.

U.S. Tax Rates:

  • For all U.S. orders, a sales tax of 12% will be added to the total order value at checkout to comply with state and local tax regulations.

Shipment Tracking:

After your order has shipped, you will receive an email containing your tracking number and a link to track your shipment online. This will help you stay updated on your order’s journey from our warehouse to your doorstep.

Shipment Delays:

If your order hasn’t arrived within 5 business days after receiving your shipping confirmation email, we encourage you to reach out. Please provide your full name, order number, and any other relevant information to assist us in investigating the delay. You can contact us using the information on our Contact Us page. We are committed to resolving any issues and ensuring you receive your items as quickly as possible.

Contact Information:

If you have any questions or concerns regarding your shipment, please don’t hesitate to contact us. Our customer service team is here to help with any inquiries or issues that may arise. We value your business and appreciate your understanding and support as we work to provide you with the best service possible.

Thank you for choosing us! We look forward to serving you.